1.  Dispute resolution procedure (Germany)

We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer dispute resolution body. 

2. Online Dispute Resolution (EU)

The EU Commission provides a platform for out-of-court settlement. This gives consumers the opportunity to settle disputes in connection with their online order without the intervention of a court. The Dispute Settlement Platform can be reached at the external link https://ec.europa.eu/consumers/odr/main/?event=main.home.show

Our e-mail address: info (@) daxanized.com